Smart Service

Mobile IT provide Smart Service Solutions by combining the power of Smart Phones and PDA's with mBusiness software,

Rapid software development tools enable us to implement cost effective solutions in a short time frame. These same tools allow us to tailor solutions to meet each client’s specific operational needs.

By using the data capacity of the mobile phone carriers, information can be delivered to service engineers in real time.  So service details can be sent directly to the mobile device, empowering the service technicians with up to the minute information. In turn the service technician can complete service reports and update the service management application at the touch of a button, improving information flow and reducing bottlenecks.

Potential operational benefits this solution should bring to Service Companies include...

• Reduced mobile phone bills
• Improvement of flow and accuracy of job information.
• Generation reports and invoices as soon as the job is completed
• Push service details to service technicians and receive responses in real time
• Reduced administration costs associated with double data entry.
• Tracking of parts and time sheets more accurately.
• Reduced payment cycle for invoices.